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Best rated stations in Milan, Lombardy, Italy

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Via Alfredo Cappellini, 10

Average pickup time: >60 minutes.
5 out of 10 (4 Reviews)
6.5 /10
Friendliness 65%
8 /10
Cleanliness 80%
Pickup time
7.5 /10
Pickup time 75%
Overall value
9 /10
Overall value 90%
2 out of 5
EsiReviewed on Sep 19, 2019, 2:12 PM
In order to pick up my car on Friday at 10:30am, it took me more than 1.5 hours. The majority of that time was standing in line to speak with the representative. The rest was pretty straightforward. The delay affected my day schedule, and I hope they can find a solution. I think the problem was that processing each car took forever. I think that I saw a renter spending almost 45min to finish his paper work with the representative!
1 out of 5
Horatio27Reviewed on Feb 24, 2019, 8:57 PM
I arrived about an hour before my reservation. There were about 12 poeple ahead of me. After waiting about 40 minutes, I finally approached the desk and was told that no cars were available.
2 out of 5
WincyReviewed on Sep 21, 2018, 4:29 AM
There was only 2 counters there, and for half hour, they only serve gold member, no counter call any normal rental. Therefore, many people wait there even they come earlier.
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Malpensa Airport

Average pickup time: 51-60 minutes.
8.5 out of 10 (4 Reviews)
9.5 /10
Friendliness 95%
10 /10
Cleanliness 100%
Pickup time
9.5 /10
Pickup time 95%
Overall value
9.5 /10
Overall value 95%
3 out of 5
AngieReviewed on Jul 7, 2019, 10:24 PM
The reservation process was simple, the car was nice and new, I purchased the insurance online since Amex doesn’t cover Italy but the wait to pick up the car was excessive (over an hour).
5 out of 5
DonReviewed on Apr 22, 2019, 4:17 PM
We had a reservation with another company and they were difficult. They added charges for our intended travel destinations and clearly did not want our business. We went to Dollar and the experience was much better. Friendly, quick, and no hidden charges. We returned our car a day early and received a credit for the unused day.
4 out of 5
OGReviewed on Mar 28, 2019, 5:33 AM
Long time to wait at the desk in order to get the car - about 45 mins
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Malpensa Airport, Terminal 2

Average pickup time: 11-20 minutes.
8 out of 10 (6 Reviews)
8.7 /10
Friendliness 87%
9.7 /10
Cleanliness 97%
Pickup time
9 /10
Pickup time 90%
Overall value
7.7 /10
Overall value 77%
5 out of 5
NonoReviewed on Feb 25, 2020, 10:29 AM
nice staff, the person at the counter my request if I wanted an automatic or manual gearbox and I recommended a restaurant in the city or my appointment
4 out of 5
Crissb1980Reviewed on Nov 7, 2019, 4:39 PM
I had a problem with the adBlue on the diesel car because I start driving and light turned on I had to buy 15€ for a full tank and I got a ticket that was not good for getting my money back so if you run out call them and they will lead on how to do. Rest was ok
4 out of 5
GabeopReviewed on Sep 18, 2019, 6:10 PM
Couple the price for the rental with carrentals insurance the overall price was very sweet. Pickup in Milan is still not easy; it may be similar in other european locations but Milan is the only one I rent at.

Frequently asked questions

Car rental company addresses in Milan


Top rated Hertz rental locations in Milan

Via Monte Bianco, 48, Milan, ITA
Via Spezia, 16, Milan, ITA
Via Alfredo Cappellini, 10, Milan, ITA

Top rated Dollar rental locations in Milan

Malpensa Airport, Milan, ITA
Alamo Rent A Car

Top rated Alamo Rent A Car rental locations in Milan

Malpensa Airport, Terminal 2, Milan, ITA

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