Very good experience. Donation great. Less points: the price for second driver 8 € / day.

Carrentals made my car rental experience so easy and pleasant. Bruno at the front desk was outstanding and the drop off couldn't have been easier. I plan on using them multiple times in the future as I know the service is top notch and the car I receive is in excellent condition.

Booking was fine. Suggested Allianz Insurance purchased, but I cancelled later as when picked up rental from Hertz, required insurance direct with Hertz or 2.5k hold on credit required. If take 170.00 Euro insurance taken with Hertz this is not necessary. It was confusing to Hertz and me. This should have been explained during the booking process. It might say from 141.00 per day but was more like 220.00 after Ins and fees. Note that it was not Hertz fault. Rather the Var Rentals booking process and not being up front. In my opinion.

I booked via autoescape a Fiat Tipo station wagon or equivalent, to be certain to have room for the luggage of the family (we are 5) ... and on arrival at Hertz, I discovered that I would have rented a compact vehicle, so I have an Opel Astra ... After discussion with the local team Hertz, a negotiation of the price, we manage to pay in fact 490 € instead of 260 € to leave with a Dacia Duster. I have booked a break vehicle on the autoescape platform, I'm pretty sure because we were traveling to two families, and we made the same choice ... on arrival, I'm disappointed with the platform of reservation, it is not clear, and I feel like I was booked in relation to a price, I was doubled on arrival ... I do not think ironing via autoescape, chat with Hertz from the beginning to finish at this price ....

I upgraded to a diesel and Navigational system. There was no hard sell to upgrade.

The waiting time was excessive. Well over an hour.