Lynn Reviewed on Sep 15, 2019, 9:13 PM

Quick and easy pick up and drop off. The folks working here were very friendly.

Heather Reviewed on May 21, 2019, 4:34 PM

I rented a 7 passenger mini van for our girls weekend in Myrtle. I checked in... signed the necessary paperwork and took the keys to the car. Turns out it was a Ford Explorer. I just assumed they ran out of mini vans. Just prior to dropping the car back off at the end of the trip.. I filled up the gas tank. Next day I check my credit card and there’s a charge from Avis for almost $200 more than my quoted price. When I called customer service they said it was because I didn’t get the car I actually reserved and there was a difference in base pay. They also charged me a refueling fee. When I explained to the guy that I was never informed of an increase in base pay and I fact filled the tank. He assured me that it would be refunded to the original quoted price. Not entirely happy with this experience. But we shall see when I get my corrected statement if it was fixed.

Jimmy23 Reviewed on Nov 15, 2019, 5:50 PM

Car was in great shape, very clean, pickup was quick and easy, drop off was even easier, didn’t even have to go into the building again.

john Reviewed on Oct 11, 2019, 4:41 PM

Picking up the Truck was great and the clerk that waited on us saw that I was a tall man up sized the truck at the same price of the smaller one.

Chris Reviewed on Mar 17, 2020, 4:29 PM

The call was horrible. I thought I was going to break down at any moment. The oil light kept going on. Very surprising very disappointed.

Mike Reviewed on Feb 14, 2020, 11:18 PM

I picked up the car late at night and I was out the door within 5 minutes. The car was easy to find and drop off experience was the same.

Maria Reviewed on Jan 30, 2020, 1:10 PM

I picked up my rental as scheduled . I asked that my daughter be a 2nd driver. The Budget representative never disclosed that would incur a $13/day charge. When the balance was higher than the quote , I questioned it. He was a bit snarky with his reply & I had him remove her as a driver which now caused the customer line to build. In addition , the rep never discussed with me to inspect the car before taking the car. When getting to the car , I noticed many scratches & such on the car. I took pics and had to find another Budget employee which then told me the rep was supposed to give me directions on what to do in this situation . Also, I wiped down the steering wheel with a cleaning wipe and it was disgusting !!!! Black and brown filth! I had to use 2 wipes to clean it. Does anyone clean the cars before it goes out again !!! I will not be using Budget again.!!!! To end , I was 20 minutes late& they charged me about the same for a full day rental. Lesson learned !!!!!!

LZ Reviewed on Nov 12, 2019, 5:05 PM

Perfect rental experience. Great car, great customer service!!!

MaryClair Reviewed on Feb 13, 2020, 8:50 PM

I fly frequently to Myrtle Beach and always rent a car. Several times with Thrifty at the airport. The first time I got my car at Thrifty the price I was given on line was not the price I was being charged it was higher, I said something and the other counter person had to fix it. This last time my price was $50+ cheaper and I was told that reservation was canceled even though Thrifty had sent me a reminder the day before. I finally got into the car and drove to my home when the out of gas light came on. It cost me $32 to fill it. I called Thrifty from the gas station and reported this. Also the windows on the car were filthy and the windshield fluid was empty. If I didn’t have A pending appointment in Myrtle Beach I would have returned the car for a full refund.

Chene Reviewed on Feb 3, 2020, 5:31 PM

How can you not love a car rental depot immediately across from the one and only terminal? I've used carrentals.com both times I've flown into Myrtle Beach and both experiences were great. I've never experienced any wait time, whether picking up or dropping off, although trying to assess any issues of pre-existing damage on a vehicle is a bit difficult if you pick up the car after dark (the lot isn't particularly well lit). The prices have always been solid and both cars I've driven have been perfect for my needs.