RandyReviewed on Nov 19, 2018, 5:41 PM
Fast & efficient
letsReviewed on Oct 16, 2018, 12:02 AM
Simple, straightforward experience with this rental office but you do have to pay extra to get to this office.
WalterReviewed on Oct 3, 2018, 10:31 AM
Not a good experience with this company. Requested on your website to rent a car at the El Paso AIRPORT like I have always done for the past 25 years. The counter had no reservation under my name and they said I had to pick up the car somewhere on Montana Ave. What’s that all about when I requested the airport? Had to take a taxi there and when I got there they didn’t even have the car that I requested....a compact. Instead they gave me a big Jeep which is not at all what I wanted...with a gas tank half full. I had a 6:00am flight a few days later and I wanted to drop the car off at the airport as I didn’t want to deal with transportation at that hour of the morning. Of course they charged me a drop off fee for the airport which is ridiculous under the circumstances. This whole experience ended costing me money and I will never rent from Hertz again.