Terrible experience! I waited about an hour for a rental I reserved online. The receptionist claims the car was being detailed. No other customers were present in the lobby besides myself. After about an hour, the receptionist finally said the car was ready. This was terrible customer service.

I was pleasantly surprised of the excellent service and beautiful vehicle - I rented a Chrysler Pacifica and that’s what I got ! Omar the customer service representative was professional polite and very helpful- he was a great multitasker with all the customers

They didnt had the car I order online, and they gave me a van, so I had to pay more. When it came to the payment the explanation was very confusing. But overall the car was perfect and the drop off was pretty quick.

Super agency, a little far from the aerop And suddenly cheaper, everything was easy

Good experience, friendly staff and who explains all the details.

Actually the call prices are good but it's as usual you always force your hand when you arrive with the supplements insurance or supplement to avoid refueling or supplement for the GPS I arrived in Miami with a badge that it was enough for me to charge the Internet by bringing in the license plate of the rented vehicle so that I could pay for what I was consuming on the highways, and no, the person behind the counter guaranteed me that it would not work and that I risked very big fine every time I passed a tollgate only their license plates was ready recorded sold well sold bravo I left 21 days it cost me $ 261 extra while I had to consume at the maximum $ 50 what my brother spends three months every winter in Miami Well, I got it right because I inquired at other renters some agree p so you can use your own badge or other bills than what you consumed on your return So beware we are close to the scam So it's true it gave me the choice not take the option highway but it makes us understand that it's at your own risk and there bingo for them Okay we'll get once again next time I'll do it differently

Our plane was late by more than 4 hours and we were charged extra so it's not just our fault. In addition the return vehicle is not easy to access it is not very well indicated. We also had to pay the pass for the 9.99 dollars per day gold on the site this mandatory option was not indicated. But despite these inconveniences the vehicle was consistent with what we wanted

We are a little disappointed, the car rented via the site did not correspond to the vehicle available to us, more we had to pay a supplement because the vehicle was too small. It is imperative to review the dimensions at the time of booking.