Mario G Reviewed on May 31, 2019, 6:24 AM
My expert was difficult. I waited a long time due to confusion on terminal 1 or 2. Then they told me to wait to get the car - it was an hour plus . After the car was retrieved- I was charged more money.
John H Reviewed on May 20, 2019, 11:55 AM
There seemed to be some system issues as the pc rebooted and all info had to be reentered. The GPS device didn’t work and another had to be set up. We had difficulty being unfamiliar with European cars- had to look up how to operate gear shift on You-Tube-even agent didn’t know how to use auto-manual shift. This last comment should be viewed as an opportunity for Hertz as the manual was in Italian. A summary card with pics would have been most helpful. The car itself was very nice and we had no issues tooling around beautiful Italy for two weeks.
Murray Reviewed on May 9, 2019, 5:00 AM
The rental experience was good , easy pickup , good car