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Best rated stations in Chicago, Illinois, United States of America

110293 logo

401 N State St

Average pickup time: 11-20 minutes.
7.5 out of 10 (12 Reviews)
Friendliness
9.2 /10
Friendliness 92%
Cleanliness
8.3 /10
Cleanliness 83%
Pickup time
8.8 /10
Pickup time 88%
Overall value
7.5 /10
Overall value 75%
1 out of 5
Ron45Reviewed on Sep 20, 2018, 4:41 PM
wonderful
3 out of 5
AubZ1.0Reviewed on Aug 13, 2018, 5:06 PM
This particular Hertz location provides good service, but the cars are lacking. They remove the buttons from the keychain, thus forcing you to manually lock and unlock the doors, which is a bit tricky with bags in my hands. Also, the office is not welcoming, but the employees are. The whole experience is quite a juxtaposition.
111685 logo

181 W Washington St

Average pickup time: 41-50 minutes.
5.8 out of 10 (9 Reviews)
Friendliness
8 /10
Friendliness 80%
Cleanliness
8.5 /10
Cleanliness 85%
Pickup time
7.6 /10
Pickup time 76%
Overall value
6.7 /10
Overall value 67%
1 out of 5
RobertReviewed on Sep 30, 2018, 7:53 PM
The rental process went very smoothly at Hertz at 181 W Washington Street in Chicago, and I got one of my favorite cars, the Nissan Versa. But from the moment I drove out of the garage, I wish I had taken it back immediately. With just over 38,000 miles on it, this Nissan with Bridgestone tires was the noisiest ride I’ve ever experienced in over 50 years of driving! I don’t know whether they were an old set of snow tires or someone’s used truck tires, but they roared. Roared! Could hardly carry on a conversation or listen to music. Very, very disappointing experience.
3 out of 5
rachel92Reviewed on Sep 4, 2018, 4:16 PM
When I arrived at the rental place, there was a long line and apparently not enough cars. I had never experienced this before, so I knew it was not the norm, however, it was frustrating that there were not enough cars for all of the scheduled reservations.

Frequently asked questions

Car rental company addresses in Chicago

Enterprise

Top rated Enterprise rental locations in Chicago

523 West North Avenue, Chicago, USA
Hertz

Top rated Hertz rental locations in Chicago

401 N State St, Chicago, USA
181 W Washington St, Chicago, USA
151 E Upper Wacker Dr, Chicago, USA
633 E Roosevelt Rd, Chicago, USA

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