Olivier Reviewed on Aug 25, 2019, 5:13 PM

Experience ruined by this waiting time of the shuttle of the renter: more than one hour. So much so that our afternoon in Milan was aborted! And second point of discontent, we had on the windshield of the car a fine in the center of Milan and it is indicated that thanks to the website you can pay a reduced fine if you pay within five days (as in Paris ). Except that the website is very complicated to use (you must first create a profile to register, etc.) and I was hoping that the car rental staff would help me to achieve that ... But no, each one politely declared unfit and I left with this unpaid fine.

svs88 Reviewed on Jun 11, 2019, 5:10 PM

Horn not working, right side mirror adjustment not working, both of which is outright dangerous. Interior filthy with smushed and dried out berry (or tomato, hard to tell) in the passenger foot mat, stains on the seats and middle console, bread crumbs and other residue all over interior, especially back seats, crumbled nuts in passenger door storage. Car exterior was not cleaned. Rims covered in black dust from the brakes and apparently not cleaned in weeks, if not months. Awaiting response from customer service on compensation.

Mm7 Reviewed on Oct 28, 2019, 9:39 AM

Big scam. We rented a car 3 days for 33 €, we arrive at the airport late because of a delay in our flight so we have to pay a fee for night pick up, until then it's normal but the person at the reception We announced a fee of € 100 for late withdrawal and € 38 fee because we only have a debit card (the classic scam of small lines at the bottom of the contract). Once the invoice is in hand to make the claim to easyJet for the costs of € 100 being related to their delay we realize that the late fee is € 31 and all the rest are ancillary costs type 3 * 21 € for the debit card !!! We paid € 171 for a rental that was to cost € 33 and we can not even get a refund by easyJet, it's a huge scam and I strongly recommend it.

Barbora Reviewed on Nov 4, 2019, 9:13 AM

Dear all, the pick up of the car was easy and the service seemed professional however the price is not in line with the amount when booking the car via your service. I would like to reject the payment and ask for the correction.

hoezoverplicht? Reviewed on May 15, 2019, 6:54 PM

Worthless. No possibility to contact us in order to be able to timely notify a cancellation. Never again.