The man that handled my pickup was very professional and helpful. Definitely made me want to continue using hertz

Staff was friendly and courteous, it was a little tricky getting there from the airport but with gps you can get close enough and then just seeing the Hertz sign

They were closing at 12 noon so I phone before leaving...stating that i’d Arrive just before that for collection. Sitting in traffic so close to the shop, lights on red, I can physically see the guy from hertz closing the shop getting in his car and driving off......at 11.55! Do you close at 12 on Saturdays or 11.55? I phoned!

Instructions for pick-up said to go to the garage..should have gone to the counter inside, but the girl outside was very nice. Car smelled like pot. Previous renter must have been smoking in the vehicle. Overall everything was fine.

WORST RENTAL CAR EXPERIENCE I HAVE HAD, TOO HIGH OF COST NICKEL AND TIME FOR EVERYTHING-LATE CHARGE 45 MIN (PLEASE), CHARGING $ 10 GAL FOR GAS WHEN IT COST APPRX $ 2.50 GAL. (4 X THE PRICE IS ROBBERY) THIS EXPERIENCE WILL MAKE ME VERY AWARE FOR CHOICES IN FUTURE RENTALS

Nice to be at airport BNA

My experience with this supplier was awesome. Your website lied to me and cost them a customer. I received a confirmed reservation from your website for a location that was out of cars. When I called them, they said it happens a lot. You should fix that.