The staff are the Booklyn Center Hertz are friendly, personable, and professional. Could not recommend more highly!

The staff was very friendly and fast, plus I got a free upgrade to a camero.

We had great staff who explained everything well and was incredibly helpful in showing us what we needed and how we could still stay within our budget! Great place!

The wait time to pick up was long and the vehicle had not been cleaned.

I always have good service at this location but this may be my last due to the fact that they pull rental cars into handicap parking spaces or handicap access aisles for their customers convenience. I've addressed this issue with the management but I don't feel confident that it will stop. The repair shop that shares the building practices the same illegal activity.

Even though I had a reservation for a one-way to Kansas City, no car was available. Initially I did not receive much help in locating a car at another Hertz location. After 75 minutes I was directed to a location that had a one way ready for me. That location (Brooklyn Center, MN) was very helpful and quick in preparing a rental for us. To be fair, the Lakeville Hertz location has been good in the past.

Reserved and pre-paid for car but it was not available for pick up. Staff were friendly and tried their best.