Great customer service by a lady named. BERNADETTE.

The 2.5 people working the pickup counter were extremely slow and needed more help. The third woman working the counter helped one person in the 30+ minutes I was waiting in line and then kept leaving and coming back without helping anyone...FYI there were 2 people in front of me and my wait was 30 min., which is completely unacceptable.

Because we reserved through a third-party company, we had some trouble at first getting our rental, as I don’t have credit cards. We struggled for almost an hour and thought we weren’t going to get a car. Then Robert stepped in and he took care of it all immediately. He was incredibly helpful and pleasant and really saved the day for us. He’s a superb employee!!!

No problems. Service was great. Only problem was the high price of the rental.

My experience with the car rental company was quick and great customer service.

No problem at all with Carrentals. Hertz is the only one to blame. The do not know how to work foreign credit cards. We were delate in our road trip 3 hours, we had to wait at an insanely hot garage. I doubt I would use Hertz again. But Carrentals worked perfectly.