No waiting at pickup counter, quick service and quick exit at drop off site.

Lucky for me, not one person was in line at National when I got there. The agent had my res and I picked exactly the car I wanted & reserved....a Rav 4

The pickup truck exceeded my expectations. It was new and in perfect working order. Pick up and drop off were a breeze.

My experience with this supplier was amazing!

It was so easy to reserve and pick up my rental. Even easier to return it, the company allowed me to return to another location which helped me out tremendously and even gave me a ride to work!

Enterprise has been consistently good to us. The staff are always friendly and efficient. This time we had a 10 minute wait at the counter, not bad, but then another 20 minutes for the car. They apologized and said they were running behind. I know part blame can go to the covid monster, but this is a beef I have with all car rentals - they don't have enough staff, or aren't planning ahead. Face it, we have an appointment, you have our arrival time, we did the paperwork online. Why do you always run behind? Sorry. Just a minor rant. You do better in my experience than your competitors. There are some companies I won't do business with because I don't need the aggravation.

I recently had two separate reservations one with Enterprise and the other with National (owned by Enterprise) and each had the expected very efficient and personable personnel that quickly got me into a car. The disappointing aspect on both reservations was that I was offered and ordered one type of luxury vehicle and received on each something else.

It is pretty easy to rent a car during the shelter in place era. No lines for pick up, and drop off keys at unmanned distant offices.

The gentleman who helped me get the car was very nice. Very informative. The gentleman who I dropped my car off to was extremely polite and made sure I didn’t leave anything in the car. So easy. I will only come back to rent from Alamo. I’ve had terrible experiences with other places charging more money for random hidden fees. Loved my experience with Alamo.

We reserved a Pick Up Truck (Ford F150 or Similar). When we arrived at the rental counter they informed us they were out of trucks and asked if we needed one? We were moving furniture and absolutely needed one. Who reserves a giant pick-up and then says, Oh, I guess a Ford Focus would be fine instead. Eventually they found a truck when we told them we weren't leaving without one. Longer than necessary wait.

I picked my car up from Enterprise. The car I reserved was not available but I was given an upgrade Toyota Camry. .