$23 Cheap Car Rental in San Jose, CA

I loved the service. The pickup was very fast. When usually it would take a while. So thank you.

Got lost trying to find. but once got correct directions was easy to get to. Great location as lots of parking.

Was not informed the pickup location was not at the airport - the pickup location was way under staffed.

My review of this particular Hertz was horrible I had one reserved I got there had to wait 45 minutes to get it insane never will use again

I always get a great car good on Miles good on gas

Great! Actually recommended this to a friend for their next week out of town trip.

The car was dirty when I got in and had clearly not been washed. The maintenance required notification was present upon pickup. I noticed this and called them but could not get a vehicle as I was on my way to work. The staff did nothing to address this and said the maintenance was not due yet. The vehicle deteriorated quickly and stopped shifting on the highway and would not go over 40 mph. I called the office again, they directed me to call a 1-800 number that directed me to call another 1-800 number. They then proceeded to ask me to drive 1 hour out of my way, during the workday to return the vehicle to an airport for their convenience. I asked if they could compensate me for the inconvenience of providing poor service and an unsafe vehicle, they said they could not and referred me back to the office and said they would handle it at the office. When I returned the vehicle they did nothing to compensate me for providing an inappropriately maintained vehicle. I will never use Hertz again.

I made a rental reservation and then found out it was going to snow, I called and was able to pay and upgrade to an all wheel drive car. Great, not sure who I talked to, but she made it easy and was helpful. Now when I get to hertz to pickup my rental theres a man at the desk who says nothing to anyone as they walk in. No hello, I'll be right with you, nothing.. he's the same way returning the car. So as I'm in progress of renting the car, he's talking about how he wants to close up shop early.. mind you it's the Wednesday before Thanksgiving, and I get it.. we all have places to be. But also, the only Hertz open till 7, which is why I chose that location. My rental pickup was at 6:30 and I got there early. He answered a call on speaker, someone was trying to come before they closed, he rudely told them to come asap because he wants to be with his family on Thanksgiving too... its Wednesday and you're supposed to be open till 7! So aside from the rude guy up front who has zero customer service skills, I loved my gmc terrain!

Car was not clean and old. also Car rentals site did not have the correct operating hours which caused confusion and loss of money.

I scheduled a car for Friday-Sunday and the Hertz was closed on Sunday so I had to pay for an extra day due to carrentals.com scheduling