The Hertz service at Orly Airport is very well organized.

Vehicle reserved for more than 3 months in advance for 4 p.m. when I arrived at the counter, the person told me he was going to wash the vehicle and in 5 min. Vehicle result retrieved 45 minutes later. Very upset forced to raise the tone I find it a shame.

The cgvs supplied via your company by the rental company require a valid driving license. However their notion of validity (Hertz) includes the general state of the document. However, under French law, even a torn permit is considered valid. There is no obligation to do it again. In fact the rental was refused and not refunded. Rental made with documents (license, credit card ...) of my wife with obligation to take the full insurance pack with them (they used the concept of favor) Baby seat rented from the agency and provided by it very dirty. Full of incomplete vehicle (bar missing). Informed staff say they have changed the information on the contract. When the vehicle returns to the agency in roissy, there is no notion of the situation on the said machine contract. Chance for us to have proof of this full at the service station. Hertz de roissy staff praised their professionalism however. Last experience with this car rental company.