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Best rated stations in Michigan, United States of America

110047 logo

23315 S Gratiot

Average pickup time: 21-30 minutes.
7 out of 10 (4 Reviews)
Friendliness
8 /10
Friendliness 80%
Cleanliness
5.5 /10
Cleanliness 55%
Pickup time
7.5 /10
Pickup time 75%
Overall value
7.5 /10
Overall value 75%
1 out of 5
DanielleReviewed on Mar 25, 2019, 11:14 AM
My experience was horrible. The lady at the front desk was rude. I paid in full online with my debt card and still couldn't get my car. I was over an hour late to where I had to go
3 out of 5
SemoneReviewed on Jan 18, 2019, 7:27 PM
I was very disappointed with the vechicle it self, at the time of checkout I didn’t know why the interior was all scratched up but later learned after everyone else got in the car. There was a chemical smell in the back and my sister had an allergic reaction because there had been a dog in this car. There was dog hair still in there after the fake out clean up job. Very disappointed and it was too late for exchange we left at 6 in the morning for down south.
5 out of 5
Anthony davisReviewed on Oct 10, 2018, 4:24 PM
Dana was amazing from start to finish great company will return
114057 logo

1119 Watertower Court

Average pickup time: >60 minutes.
5 out of 10 (2 Reviews)
Friendliness
6 /10
Friendliness 60%
Cleanliness
6 /10
Cleanliness 60%
Pickup time
6 /10
Pickup time 60%
Overall value
5 /10
Overall value 50%
1 out of 5
AngelaReviewed on Jul 28, 2020, 4:20 PM
I booked online at 10am to pick up the vehicle at 3pm. When I went to pick up the car at 3pm I was informed that they didn't have a car for me. The Hertz employee apologized and said they overbooked and there wasn't a car available for me. It was a complete waste of my time and I will NEVER use Hertz or Expedia to book anything again!
4 out of 5
LizardReviewed on Apr 30, 2019, 10:56 PM
Everything was great except I got a larger vehicle than expected, didn’t get as good of gas mileage.
113084 logo

8023 W Grand River Ave

Average pickup time: 21-30 minutes.
4 out of 10 (1 Reviews)
Friendliness
4 /10
Friendliness 40%
Cleanliness
2 /10
Cleanliness 20%
Pickup time
10 /10
Pickup time 100%
Overall value
2 /10
Overall value 20%
2 out of 5
PeggyReviewed on Oct 24, 2019, 11:16 PM
Not a fan of Hertz. Car wasn't very nice. Scratches all over exterior of the car and when I got inside there was a chipped windshield. I went back in to let them know. They should me where it was documented and they sent me pictures so I wouldn't be held responsible. My question is why are they charging me the regular rate to rent a wreck. Another annoying thing, they had signs all over the place advertising about refueling. One of the options was to bring the car in with any amount of gas and Hertz would refuel if you pay. $9.99 extra. I told the clerk I would like to do that. It would save me time. Afyer getting my bill, she had charged me $29.99. I said NO, I'm not paying that. She said the gas cost more at the airport.??? I'll be using Budget Rental from now on.

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