My experience was horrible. The lady at the front desk was rude. I paid in full online with my debt card and still couldn't get my car. I was over an hour late to where I had to go

I was very disappointed with the vechicle it self, at the time of checkout I didn’t know why the interior was all scratched up but later learned after everyone else got in the car. There was a chemical smell in the back and my sister had an allergic reaction because there had been a dog in this car. There was dog hair still in there after the fake out clean up job. Very disappointed and it was too late for exchange we left at 6 in the morning for down south.

Dana was amazing from start to finish great company will return

I booked online at 10am to pick up the vehicle at 3pm. When I went to pick up the car at 3pm I was informed that they didn't have a car for me. The Hertz employee apologized and said they overbooked and there wasn't a car available for me. It was a complete waste of my time and I will NEVER use Hertz or Expedia to book anything again!

Everything was great except I got a larger vehicle than expected, didn’t get as good of gas mileage.

Not a fan of Hertz. Car wasn't very nice. Scratches all over exterior of the car and when I got inside there was a chipped windshield. I went back in to let them know. They should me where it was documented and they sent me pictures so I wouldn't be held responsible. My question is why are they charging me the regular rate to rent a wreck. Another annoying thing, they had signs all over the place advertising about refueling. One of the options was to bring the car in with any amount of gas and Hertz would refuel if you pay. $9.99 extra. I told the clerk I would like to do that. It would save me time. Afyer getting my bill, she had charged me $29.99. I said NO, I'm not paying that. She said the gas cost more at the airport.??? I'll be using Budget Rental from now on.