Simon Reviewed on Apr 30, 2019, 5:27 AM
Friendly staff. Gave me a new car with only 900miles on it.
Tim Reviewed on Apr 11, 2019, 2:07 PM
Everything was just as advertised, and the car was perfect. I did unfortunately blow a tire, but Budget immediately sent out someone to help me, and I was back on the road with a new tire in no time. I highly recommend Budget at Heathrow.
Pete Reviewed on Apr 6, 2019, 4:58 PM
Pickup was easy. The service guy was very friendly and knowledgeable. He even showed me the Budget insurance was better than my third party insurance. I'm glad he did. He car broke down after 9 days. I waited four hours for a tow truck and was dealing with four different companies (AA , Budget, Mercedes, tow truck co) none of which really knew what was going on and each was telling me to call the others. It was ridiculous. I was never contacted about a replacement or follow-up on the car that was towed. I was supposed to have the car for 25 days (est. 1000 British pounds) my credit card was charged on the 10th day for around 700 British Pounds. No emails. No calls.