Mike Reviewed on Jul 3, 2019, 5:18 PM
I have rented from most of the major agencies at LHR and it has always been a frustrating experience with long waits in the office to pick up my car as well as attempts to up sell me with options I didn’t want or a larger car. Not so with Enterprise. I will definitely use them again.
Uk traveller Reviewed on Feb 6, 2019, 4:34 PM
Last time there was a problem that they tried to charge me for a dent that was already registerd on their system. So far no problems this time and we had a free upgrade of car for the inconvenience proir.
Chen Reviewed on Jan 3, 2019, 1:10 AM
we waited more than 40 min for our car. The person hand us the car did not mention that car tire will be checked for scratches upon return. He had not checked tire with us when we received our car. when we return our car, a lady told us tire rubber part was scratched. we had no idea when the scratches happened since the person hand us the car did not check for us. Their car check policy is not transparent to customer. We were charged 160 pounds for scratches on tire rubber part. total rip off.