John Reviewed on Jan 2, 2020, 10:34 PM
I pre-paid for a full size car and was told all they had was compact cars. I rented a month in advance and it was paid for in advance. We would not fit in a compact car with 4 people and 4 bags. She told me since I rented from a 3rd party I could take it up with them and told me to leave. A second person came out and got us a truck so we had to put luggage in the back which got all wet
Tom Reviewed on Dec 30, 2019, 11:57 PM
I reserved a full-size car. None were available - very disappointed. Given a mini-van instead. I don't like mini-vans.
miriams Reviewed on Dec 2, 2019, 11:55 AM
The car was ready when we arrived and customer service was very positive. However, the car was not clean and the charger did not work.