Rental cars in Boston from $28

The staff was incredibly nice and helpful. Pick up and drop off went smoothly. The car was in good shape inside and out.

My experience was great with Hertz in terms of customer service and the car itself. The main challenge was that I was scheduled to return my rental to the a downtown Boston location (30 Park Plaza) at 11pm (as stated in my rental agreement and on receipt) and when I arrived at 10pm to return the vehicle, the garage was locked and I was unable to return the car. When I called Hertz, there was no direct option for this type of situation and I was passed along to several people, none of whom had straightforward answers. I ended up returning the vehicle to the airport and they assured me that I wouldn't get charged for returning it to a different location, but then an extra charge came through on my credit card. I had to call customer service to get a refund, which hopefully will come through. The woman with customer service that assisted me was very kind and helpful! Overall, just wished that they had told me when I picked up the car that I wouldn't be able to return it at the scheduled time to that location, which would had prevented a lot of stress and saved me a lot of time.

We waited about 45 minutes for the car we had rented but finally they upgraded us to a small SUV which was better so it was worth the little wait.

Great service. No trouble. Quick and simple

The agents were very helpful and we had a great price. My only comment is that the car wasn't very clean inside or out.

The location was close to the airport. The person who attended me was professional and took time to explain both expectations and obligations.

I was running a little late but everything was fine. Robel was very communicative and helped me out. His colleague Jay was very courteous and made sure we saw all the cool new features on the fully loaded 2020 tahoe we picked up. Thank you guys for all your help! Most definitely will book with them again if I’m in the area!

I rented the car for one day and the pick-up as well as drop-off process was really quick. The staff at the counter was quick to get the process done. I opted for after hours return which was really convenient. The location will not have an exit point open after the listed hours and so, if you are having someone to pick-up, make sure to walk out of the building as there are traffic spikes set to not allow vehicles leave the premises. The car had low tire pressure when I picked up, but was manageable to drive through my entire trip.