The agents were very helpful and we had a great price. My only comment is that the car wasn't very clean inside or out.

Good: This was cheaper than all the other places I looked at Good experience at the pickup and drop off Bad: I thought I lost my key fob at one point. I did not receive enough support to help me out. I was a bit lost and didn't know how to proceed.

The T&C clearly mention Hertz provides third party damage insurance. Until pick-up, where the employee precises : Hertz can provide, but at a charge of 17$/day Rental companies are supposed to include minimum third party insurance by state law.

Matthew at Somerville Hertz was friendly, personable and professional. The best!