Kathy Burch Reviewed on Jun 11, 2018, 5:48 PM
My experience with the dealer was great, we will defiantly be renting from Budget again
MKLMLR Reviewed on May 29, 2018, 9:57 PM
VERY DISAPPOINTED! Arrived to pick-up my rental, that was reserved weeks in advance, and was told we do not have a car for you. No phone call or communication what so ever before me driving 30 miles to get the car that I was planning on using the very next morning. Not a good way to start a family vacation just a few hours before. I was told there was an issue with the vehicle but, it was found out by another person that had rented it earlier in the day. So, the car I had reserved was rented out from under me to someone else and I had no rental either way. And, 5 o'clock in the evening is not a prime time to try and find and alternative so we were stuck in my wife's small SUV for the duration of our trip. Thanks Budget for the great experience.....
94Tank50 Reviewed on Mar 20, 2018, 11:15 PM
We were scheduled to pick up our rental at 9:30 a.m. We were on our way to pickup the rental when we received a called from Budget to tell us that they do not have any available cars. It would be later that afternoon.