James Reviewed on Aug 1, 2019, 7:07 PM
I got a wonderful rate, and I was very satisfied with the car. It was clean, and it performed great over the 1 week +. I ran into a personal medical issue with my son who is a 100% disabled Veteran. I had to keep the car for one more day. The Manager and staff were wonderful and professional in the response, and it was handled totally to my satisfaction. When I did turn the car in on July 31, I had to get a cab to airport. No one answered when I called local cab companies. The Manager took it upon himself to help me to call a local service (Quik - Cab) (no shuttle service from Hertz at that location), and I was most appreciative. Thank you!
Tyler Reviewed on Jul 24, 2019, 2:42 PM
I reserved an SUV online, but upon arrival at the rental agency, was told that they had none available for several days. What is the point of a reservation? The folks working there did their best to make it up to me, but it ended up being inconvenient and uncomfortable for my family during my trip.
Amber Reviewed on Jul 17, 2019, 4:40 PM
Pick up and drop off we’re both super simple! I will be renting again! Thank you!