I used the Enterprise in Troy- had the reservation moved from EGB to Troy. It was easy and worked well for location.

service WONDERFUL.... CAR.... GREAT. ENTIRE EXPERIENCE VERY GOOD!!

This is a small branch but after going to different car rentals and them never having a car ready for me, I decided to check this Enterprise Branch out. Not only did they have a rental already ready, the two employees that helped me out where extremely friendly. They both held great conversations with me. I had an incident where someone backed into the rental while it was parked. Something I've never had happen before. When I called to inform them of the incident they were very nice about the entire situation. When I got back and returned the rental we went over the damage I provided all of the necessary information and Matt was extremely helpful, knowledgeable, and those customer service skills were once again above and beyond. I will definitely be returning. It's nice to feel welcomed and not a burden when renting a vehicle. The atmosphere is definitely very inviting.