Enterprise at 900 central Ave in Albany NY were the best. Great customer service !

It was great!!! The Enterprise representative was very professional and courteous. Made my experience a pleasant one!

Although this Enterprise is located in Latham as apposed to the Albany airport, the price difference of over $300.00 per week less than the competition and Airport Enterprise was well worth it. We arrived at Enterprise and was informed that our taxi charge, as a convenience, to and from the airport would be reimbursed and deducted from our overall rental. We had one issue with our key fob for the vehicle but they were on the spot finding us another vehicle to switch out. Additionally offering to reduce our rental charge for the inconvenience. We found that no matter who we spoke with at the Latham location the service level remained the same. Excellent!!

Great car and great trip. Saved a lot by renting from an Enterprise office offsite -- near to but not at airport.

I used the Enterprise in Troy- had the reservation moved from EGB to Troy. It was easy and worked well for location.

service WONDERFUL.... CAR.... GREAT. ENTIRE EXPERIENCE VERY GOOD!!

This is a small branch but after going to different car rentals and them never having a car ready for me, I decided to check this Enterprise Branch out. Not only did they have a rental already ready, the two employees that helped me out where extremely friendly. They both held great conversations with me. I had an incident where someone backed into the rental while it was parked. Something I've never had happen before. When I called to inform them of the incident they were very nice about the entire situation. When I got back and returned the rental we went over the damage I provided all of the necessary information and Matt was extremely helpful, knowledgeable, and those customer service skills were once again above and beyond. I will definitely be returning. It's nice to feel welcomed and not a burden when renting a vehicle. The atmosphere is definitely very inviting.