JoJoReviewed on Dec 31, 2019, 7:29 PM
Took a while waiting for pick up but other than that was fine.
VeronaReviewed on Oct 22, 2019, 7:13 PM
I made a reservation a day in advance. I came to the office, and then they told me they had no available cars and would have to send me to North Hollywood for a car. I had to be at work soon, and if I had not planned for a large chunk of time before this pickup I would have been very late to work. They did set me up with free transport, but it was an extra 20mins out of the way. When I arrived, NoHo Hertz had no idea I was being sent over. They had a car but it was not ready. Because of my time constraint I couldn't even wait for them to properly clean the car, so my rental had a faint smoker smell the whole time I had it. Which I don't blame Hertz NoHo for. Also, Hertz Glendale still started my rental time at the original time of pickup, even though they had to ship me over to NoHo.... dishonest and bad customer service. Luckily upon return, the same accommodating service associate at Hertz Noho made sure I was taken care of. But the Glendale location needs some work.
JfederoReviewed on Feb 23, 2019, 6:24 PM
Very smooth transaction and interaction. Good vehicle.