Hertz car rental deals in Rowland Heights

Rude staff. Filthy cars and unsafe cars. Counter personal filling out my Customer satisfaction survey with high marks is very worrisome

This car rental pickup turned out way better than expected despite being a busy morning for the staff. Staff were respectful, friendly and adhered to safety guidelines, which I truly appreciate. Car was just as stated and a value for a personal rental. Drop off was Just as easy and was offered a receipt via email or printout.I would definitely use this location again for any future rentals.

My experience was not a good one at all. When i chose a car from my home state i chose one that said 5 passengers & 2 luggages. Long story short we had to upgrade to anither vechile since the trunk was way small for 2 luggages although when booking online it says yes for 2 luggages. We would of hoped we didnt have to pay anything extra and of course we were wrong we had to pay more out of pocket. I think it should of been half off or at no cost since it specifically states online it has room for 2 luggaes ( normal size suitcases.) So never will I rent from here again.