T Reviewed on Nov 9, 2020, 7:56 PM
Car could have been a little cleaner inside and outside. Their was dust on the inside of the vehicle.
Sheela Reviewed on Nov 8, 2020, 5:40 PM
Waited outside the airport for 45 minutes before the shuttle came to pick us up to even get it, ended up paying twice the amount I reserved it for. Nobody answers the customer service line. And whoever I spoke with on the car rentals service call line hung up on me and nobody else would answer my calls
sage Reviewed on Nov 2, 2020, 5:40 PM
The man that helped me at the desk was very nice. However when I went to get my car which was the only one left of that size. It smelled like cigarettes very badly. I went back to the desk and I let the new attendant there know. I wanted to see if I could get new car. I was told that there was no more cars and that is all they have. Not having time I said ok and had to leave. I spent approx 60 dollars trying to get that smell of smoke out of the car. It really ruined my trip. I don't think I will use Fox again, they could have prorated me a different car at least or offer a partial refund for the money I spent cleaning it.