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Recent Hertz Deals in Cambridge, Massachusetts, United States of America

Hertz Top Car Rental Deals in Cambridge

Best rated stations in Cambridge, Massachusetts, United States of America

111270 logo

24 Eliot St

Average pickup time: 21-30 minutes.
8.3 out of 10 (8 Reviews)
Friendliness
9 /10
Friendliness 90%
Cleanliness
8.8 /10
Cleanliness 88%
Pickup time
8.8 /10
Pickup time 88%
Overall value
8.5 /10
Overall value 85%
2 out of 5
JessieReviewed on Oct 17, 2018, 6:13 PM
arrived at the car rental, car was not available. the agent offered a replacement car at a lower grade with a discount. we accepted the offer, only to realize the car was not filled up, even though it said that it was, it was not cleaned, and the rate was $113 per day instead of $56 that we booked at. we eventually were able to get the rate adjusted when we dropped off the car, but it was extra hassle that we didn't have to go through. Oh and since we had to gas up extra, because the tank wasn't filled, we still need to get ask for gas credit from our pick up location.
5 out of 5
LauraReviewed on Oct 2, 2018, 3:47 PM
Shane was a fantastic person to deal with at the pickup counter--friendly and kind, he made the mundane and sometimes frustrating task of renting a car very smooth, easy and enjoyable!
111268 logo

30 Park Plaza

Average pickup time: 0-10 minutes.
8.5 out of 10 (21 Reviews)
Friendliness
9.2 /10
Friendliness 92%
Cleanliness
9.1 /10
Cleanliness 91%
Pickup time
8.9 /10
Pickup time 89%
Overall value
8 /10
Overall value 80%
5 out of 5
Tree201Reviewed on Nov 25, 2018, 10:40 PM
The staff was incredibly nice and helpful. Pick up and drop off went smoothly. The car was in good shape inside and out.
2 out of 5
AnnaliseReviewed on Nov 16, 2018, 3:23 AM
My experience was great with Hertz in terms of customer service and the car itself. The main challenge was that I was scheduled to return my rental to the a downtown Boston location (30 Park Plaza) at 11pm (as stated in my rental agreement and on receipt) and when I arrived at 10pm to return the vehicle, the garage was locked and I was unable to return the car. When I called Hertz, there was no direct option for this type of situation and I was passed along to several people, none of whom had straightforward answers. I ended up returning the vehicle to the airport and they assured me that I wouldn't get charged for returning it to a different location, but then an extra charge came through on my credit card. I had to call customer service to get a refund, which hopefully will come through. The woman with customer service that assisted me was very kind and helpful! Overall, just wished that they had told me when I picked up the car that I wouldn't be able to return it at the scheduled time to that location, which would had prevented a lot of stress and saved me a lot of time.
5 out of 5
KiaReviewed on Oct 31, 2018, 4:24 PM
We waited about 45 minutes for the car we had rented but finally they upgraded us to a small SUV which was better so it was worth the little wait.