Picking it up and was good explain everything got a nice size vehicle cut it off early because of all the stuff going on nobody at the counter just left at the hotel desk

The car was better than expected! We really enjoyed our roadtrip! The pressure in the wheels was low so we had to drive to a gas station to fill it up.

Pick up dropped of nice little car got around perfect

The lady who looked after after us went above and beyond. Great service

I thought I had a real problem because my rental was at a site that was closed by the time I arrived. The counter person at the airport was able to save me a trip to the closed rental site and was able to negotiate a very good deal at the airport. I am so sorry I forgot her name. I made a mistake renting through a third party. I will not do that again.

Some how by mistake I booked the wrong location. So at the airport location the price was more then double my quoted rate. So we Uber to the other location cost us $40 and a $20 tip and when we arrived at The Hyatt Regency we were told the rental counter had already closed and would not open until 8 the next morning and usually the manager leaves keys but did not. The manager of the hotel was very kind and tried calling the manager and he didn’t answer. I called Hertz customer service and they were not nice and no help at all. So we had to Uber to another hotel because the one we were at was $500 a night and we had reservations 3 hours away so we last the $200 we paid and we had to dish out $180 for that night and had to Uber back again the next morning. The whole experience was horrible and I will never use Hertz again!!!!!