Paul Reviewed on Mar 13, 2019, 4:42 PM
There was some delay at pick-up desk because of an obstreperous customer whom the agent was handling ever so patiently. Agent's behavior on that as well as everything for us was exemplary. Free upgrade to slightly different car was also well explained and much appreciated. Return was handled similarly.
Elaine Reviewed on Dec 4, 2018, 5:49 PM
Enterprise never fail to excel in their customer service. they are always fast, efficient and friendly