goodwood2019 Reviewed on Sep 17, 2019, 1:17 PM

Completed comprehensive insurance is not valid at SIXT ??? Is that true? Wanted us another € 150 for three days off. When picking up nobody on site. Damage documented by us (photograph with time and date, was photographed by an employee of our mobile phone) was not in the system of SIXT ??? A huge scratch on the rim right front) we would have caused, as well as a small stone chop in front. Rockfall small you can not prevent or notice. But damaging the rim does not happen without noticing it. Also a car with automatic transmission was wanted to give us. Of course, for an extra charge. But now to the damage-in this car, according to SIXT were not noted, not even the ones we found. That is a bit weird or could possibly have a system behind it (legally expressed as a precaution, therefore not binding). Let's see what is coming from SIXT now on us or me. I hope that, despite NOT fully-accepted comprehensive insurance, is limited and I or maybe with your help can do that without a legal procedure. Would recommend to anyone, take at least 1/2 hour time and really every little damage to document (if no one is present then stop with mobile phone), really EVERYONE. Because not all are as confirmed documented was checked in front of us ??? That gave our beautiful 3 day trip a not so great end. Let's have a look. Many thanks to YOUR great team ..

Bernie Reviewed on Jul 7, 2019, 4:32 PM

The rental takes forever. One wonders what the employees there type and click. Even at the very end where it was called - wait a minute, I just put it out - we counted 14 mouse clicks where one should be enough .... the old lyre say: do you want a better car (50%) for a bit more ? Insurance against earthquakes? Etc

Martinb Reviewed on Oct 13, 2019, 4:40 PM

Bought insurance from rentals.com budget said it would not cover their cars and have to buy their insurance also the charged for a extra day without notice because I picked the car up 10 minutes early

Tina Reviewed on Jul 16, 2019, 11:47 PM

My experience with this supplier was unbelievably awful.

Alita Reviewed on Aug 23, 2019, 4:42 PM

This was the worst car rental experience of my life. What carrental.com promised me a rental for $11/day turned out to be $70/day. Not only did we wait an hour and a half in a stuffy waiting office, for an hour and a half, when we finally reached the counter, the person working managed to charge me an astronomical amount because they would not accept my 3rd party insurance. While I was aware that this may be the case, I am still unsure how they were able to charge me so much for insurance. I felt ripped off and it ruined my vacation.

Dave Reviewed on Jan 6, 2019, 7:20 PM

Upon trying to collect the car we had reserved for $235 we were charged $1024! We immediately canceled the reservation. The agent stated that the price we had been promised was not locked in by advantage and we were therefore being charged the current rate even though we had booked the car many months in advance. Will never use this service again!!

Sylvain Reviewed on Jul 27, 2019, 9:32 PM

The GreenMotion office is out of the airport, so you have to wait for a shuttle bus that will take you from the airport to the office, it's not easy to find. The care has been very long and the landlord offers all kinds of packages that, in the end, substantially change the conditions agreed with AuoEscape. The interior of the car was not well cleaned.

Mark Reviewed on Apr 8, 2019, 11:29 AM

Without the PIN of the credit card you do not get the car, another credit card (my wife) was only accepted at considerable additional cost. I have never been advised of the urgent need for the PIN. The staff is very inflexible and offered us no alternative.