Good experience with Sixt in Naples, after having previously had a good experience in Portugal. We had booked a BMW 1 series and actually got it. The car had a number of scratches, all of which were noted. There was approximately 17k on the counter. The condition of the car was like new, it was delivered washed. Unfortunately they forgot to close a window, so one chair was wet. This had dried up again after a few hours. We did get the usual surrender of all kinds of risks, but we did not opt for that. We rented through Cardelmar for around 750 all-in for 18 days, so a great price. The deposit was 300 euros, which was removed within a few days afterwards. It took a long time before we got the car, also because we had to wait for the car wash (about 35 minutes in total). The delivery, on the other hand, was very fast, handing in keys and directly to the airport. I did not have to sign, but I immediately received a confirmation by email.

Everything went great! But I have not had any problems with the car, of course I do not know what it is as soon as something gets to your rented car!

Everything worked out great, will book again with ALAMO.

The problem of all landlords in Italy for me is the far too long waiting time when picking up. It has to be faster! Otherwise the employees are very polite, nice and uncomplicated. Alamo / Locauto was now the provider with the most vehicles in the parking lot during the Corona period. Check-out went smoothly too. All documents are sent to you by email.

Everything went very well. Just small flat, the car was washed but in speed, the windows inside and outside dirty. The bodywork could go again.

Apart from the fact that I reserved a car with a manual gearbox and that only automatic ones were available and that the seller claimed that we did not have insurance although we had taken the premium auto escape one, no particular problem

Very good evening experience they are all very helpful

I rented an Astra type wagon and I was put at the disposal of a Toyota SUV, with a trunk too small to hold the luggage of a family ... You get the contract filled in an office without specifying it Once on the car park you discover that the car does not correspond to your reservation, the compassionate staff suggest you go to another (more important) agency by inventing a breakdown to proceed to a hypothetical exchange ... I recommend MAGGIORE

The support was fast .. Because on the spot no condition report is made when the vehicle is recovered. We had to go get someone and insist that he note the condition report: 1) that the gas tank was not full; 2) that the key was not working remotely and 3) that one of the doors was broken. The person told us that the fuel level indicator would come back up after driving a few kilometers (!) When the vehicle returned, the staff only checked the fuel level.

1 / I ticked all the boxes to find a renter "IN THE AIRPORT", unlike those requiring a shuttle, and I opted for a more expensive fare. Arrived in Naples, Hertz is with the other renters not in the airport (only SIXT is in the airport) but within reach of shuttle. 2 / At the assumption of responsibility and return of the vehicle, I am asked to sign here and there, without telling me why I sign, and when I question, I am answered in Italian very dryly (I do not speak Italian), or presents documents in Italian and incomprehensible. 3 / We try to make me pay more than what is agreed with AutoEscape, on many occasions and in Italian. Since this is not my first time, I managed to avoid several pitfalls, such as paying airport taxes on restitution (last year). 4 / In return we had to wait for the shuttle more than 15 minutes.

Little problem with the care because I had specified to my order at autoescape that I would return the vehicle not at the airport and the voucher took this into account but at the central station of Naples. Apparently the info does not go to Herz because I was asked for a drop surcharge This being the staff Herz was attentive, helpful but intractable and I had to accept this supplement (modest) which seemed to me unjustified to recover the car. The deal is between the autoescape customer service but the car was compliant and in very good condition