IamesReviewed on Feb 27, 2020, 10:01 PM
We showed up to the Hertz at the specified time. Hertz representative was cleaning another car. Had to wait 45 minutes before he showed up to open the office. We reserved a mid size car, but were told none was in stock although we could see 2 mid size cars nearby. We were told those were for confirmed reservations although we thought we had a confirmed reservation. The representative did his best to help us out, renting us a van for no extra charge and calling us as soon as another mid size care came in. We were able to get the right size care later that day. The representative was excellent although I would questions Hertz's reservation practices.
Jaskiu11Reviewed on Jan 17, 2020, 8:21 PM
Zero starts the guy at the front desk was very rude. Ind some kind of race attitude. He told me that I need a membership from Costco so I can qualify an two forms of id.. and certain thing that wasn't stipulated on the add the time that I make the reservations
KeesReviewed on Jul 4, 2019, 9:57 PM
The car I picked up was really dirty. I had to spend 30 minutes myself to clean the car from the inside. There was dirt on the steering wheel and everywhere.