SamReviewed on Apr 10, 2019, 6:31 PM
This rental location did not have the size vehicle that I had reserved online. They only had a couple of trucks and a van. I arrived early and was willing to wait for the scheduled reservation, but they couldn’t guarantee that they’d have the right size rental even if I waited. So, of course, everything becomes more costly because of the larger size vehicle. They did keep the same rental price as my reservation, but would not cover the difference for insurance or gas. This was not a good experience at all. Next time, I will just pay the higher price to rent from the airport location. Lesson learned.
ScottReviewed on Mar 19, 2019, 4:52 AM
When i to pick up my car they did not have it or any economy or compact car in stock. They offered my a Ram pickup truck instead. I declined as so big, tougher to park, and worse gas mileage. I asked for the car i reserved. It took an hour but they got me a car. On the upside it was a mid range car so little bigger and nicer.