Janet Reviewed on Mar 19, 2019, 11:38 PM
van on curb for pickup. waited 15 min before 15 min drive to pickup lot. no wait. clean car. only downer was return to sketchy part of town. instant email confirmation for return.
Ed Reviewed on Mar 17, 2019, 4:31 PM
Although we were not prepared for the long drive from the airport to the rental car location (15 minutes) it was easy once we arrived. The counter agent was friendly, offered reasonable add-ons and upgrades, and was not the least pushy. We rented a problem-free Rav4 (upgrade) with 31K miles for a 6-day trip to Sonoma. Upon our return we were on our way back to the airport in the shuttle in less than 3 minutes. The airtrain was not working so our driver dropped us off at the terminal allowing us to avoid a mess at the SFO rental car return area. We sincerely appreciated the personal attention he showed us. All in all, it was a good value and customer service was above average.
Cgerbec021 Reviewed on Feb 23, 2019, 11:21 PM
No issues at all with this rental from Advantage. I requested an SUV, they gave me a Subaru Outback which was just perfect for getting through some rough weather. I would have preferred the tank be full instead of almost empty, but it just took a little more planning to bring it back like I got it. Drop-off was easy, just park it and walk away. No hassles, I would go here again.