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2400 webster st

Average Pick-Up time: >60 minutes

6.6 Out of 10 (7 Reviews)

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5.0 out of 5.0 1.0 out of 5.0

Justin Reviewed on Aug 12, 2019, 5:30 PM

Took a reservation without actually having vehicles available. Sent me to a second location which also did not have cars, who sent me to a third location that guess what? Had no cars. Huge waste of time – felt like I was in a Seinfeld episode.

5.0 out of 5.0 5.0 out of 5.0

Kristin Reviewed on May 7, 2019, 4:37 PM

I was very impressed, I was very upset and distraught and the young lady that helped me was very nice. I just had been in an accident and she was so great.

5.0 out of 5.0 1.0 out of 5.0

Jon Reviewed on Apr 10, 2019, 8:25 PM

I arrived at 12.45pm on Friday to pick up my prepaid rental. I was told by the MT (manager in training) that my reservation had been canceled due to arriving more than one hour late. She said that she couldn’t even find my reservation in the system. She said that I’d have to call Customer Service to deal with a refund, and that I’d have to make a brand-new reservation. Upon calling Customer Service, they informed me that the MT was wrong. I passed the phone to the MA (assistant manager), who replied, “Yes, I have the reservation right here on the clipboard.” Then the MT proceeded to give me an enormous pick-up truck, since that was the only car that they had on the lot. I reserved a compact Nissan, so I’m not sure why the car that I reserved wouldn’t be available. (Or at least the same size of car). The MT told me that if I didn’t want the truck, that I could visit other Hertz locations to swap it out for the car that I had reserved. I asked her if she could make some calls for me, and she replied that she had the inventories available in front of her. (Why didn’t she offer to check before I had to make the request?) She told me that the Oakland Airport had plenty of compact cars, and that I could drive the truck there to swap it out. (Why didn’t she offer to have me driven there, as the MA had just done minutes earlier with another guest?) I drove to the airport, which had exactly 3 compact cars from which to choose. I asked to be upgraded, since I had gone through a lot of trouble already. The agent went to check with the manager and returned about 30 seconds later with a resounding “no.” She told me to drive the pick-up truck to Lot 3 and to unload my car into the new car and proceed. After finding Lot 3 (not an easy task, and with no agents visible to assist), I began unloading the truck into the compact. A Hertz agent suddenly showed up and told me that I couldn’t park the truck there, that I had to take it somewhere else. I explained what had happened, and he finally capitulated with a, “Just don’t do it again.” (Seriously?) Happy that the ordeal was finally over, I proceeded to the exit. The agent at the gate then explained that I’d have to back up the car and return to the truck in order to do the swap. Then another agent told me that I’d be charged a $100 cleaning fee because of a few dog hairs. (How am I supposed to clean the truck when I’m just driving it for 20 minutes to swap it out? Why did no one tell me that only service dogs are allowed? My dog was with me the entire time at the office where I originally tried to pick up the compact car that I had reserved.) This is when the ordeal officially entered the realm of the surreal. I’ve rented with Hertz on multiple occasions, always with my dog. Why the issues now? Don’t you vacuum the car? I was finally able to begin my trip approximately 2 hours after I arrived @ Hertz. I was charged an $80 cleaning fee, as well as an additional $9 in taxes. I have tried reaching out to Hertz, but without success. Wow, what an awful experience. The only silver lining is that I’m using my terrible experience with Hertz as a training tool for all of the restaurants that I manage, basically a “what not to do, how not to treat a customer.”

1001 broadway

Average Pick-Up time: 11-20 minutes

2.0 Out of 10 (2 Reviews)

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Jessica Reviewed on Jan 31, 2019, 5:53 PM

The car I reserved was not at the lot when I picked up the car. They give me the next car available and charged me an additional fee. When I inquired about removing the fee no one in the store knew how to remove the fee. The store did not give instructions for returning the car. Additionally, most of the staff were not willing to help me in the store.

5.0 out of 5.0 1.0 out of 5.0

Ron45 Reviewed on Aug 16, 2018, 8:36 PM

A fantastic person whom I work with when I check in.

We collected 11 reviews in total for all stations in Emeryville, California, United States of America with an average score of 4.5/10.
Please be aware that some of these reviews may have been translated automatically into English.

Car rentals in Emeryville: What you need to know

Whether you are in Emeryville on business or for a getaway, having the option to go anywhere you want can help make your trip all the better. Using Emeryville buses may be an affordable method to get around this neighborhood, but if you want to get to a different area of Oakland, you could be left waiting a long time. Ridesharing services like Lyft or Uber, or taxis can be faster, but if you are going to explore as much as you can in Oakland, the cost can start to add up. Moreover, they may not be immediately available.

If you want to get the most from your trip to Emeryville, then booking a rental car is the best way to do all that you want to do during your visit. CarRentals.com can help you book an affordable rate and the car of your choice. Check out our tips to discover everything you need to know about car rentals in Emeryville.

Frequently asked questions

What's the best way to get an affordable rental car in Emeryville?

Trying to find the best rates on a car rental? You're in the right place. Get the most savings on your tip to Emeryville by doing a few things:

  • Compare vehicle pricing before you book
  • Avoid airport pick-ups or drop-offs, which can cost more
  • Determine ahead of time the amount of fuel/mileage you may use
  • Search and reserve as far in advance as you can

Make sure you read the supplier's policy so you can understand the total cost before you reserve your vehicle.

What car do you suggest for Emeryville?

With a number of types of vehicles to decide from, it may be hard to decide what car is the best for your getaway. Nevertheless, keep in mind the amount of driving and the number of people you're traveling with. Look at the table below to help you choose the best vehicle for you.

How old do I have to be to rent a car in Emeryville?

In most areas, you can rent a car in Emeryville, Oakland if you are at least 21. Please note that usually you'll be charged an added fee if you are younger than 25 years of old. Also note, if you plan to rent a higher category vehicle (premium, large capacity, SUV, etc.) there may be different age restrictions. Check the rental car company's policy before you book.

Do I need insurance when I rent a car?

Many countries require the driver to have insurance. You may be able to buy temporary coverage with the car rental company. Otherwise, as a United States citizen, you can also purchase Collision Damage Coverage through CarRentals.com at checkout.

Although many of the major card issuers, like American Express or MasterCard, give some coverage, there are usually restrictions. For example, you may not be covered if you book a larger or luxury vehicle. Make sure to check the provider's policy before you decide.

What is the fuel policy on my rental car?

Most suppliers provide you a full tank at the time of your pick up. At CarRentals.com, we encourage bringing your car back topped off. For a cheaper rate, it is best to fill up your tank before you return the car. Stations close to airports or car rental places tend to have higher prices.

Do any Emeryville providers permit one-way?

Most rental car companies offer one-way rentals. Depending on your travel plans, you may find it easier to drop off your vehicle at a different location. Please note that there is usually an additional fee for one-way car rentals. Be sure to know the rental car company's policy to know exactly how much it may cost you.

Can I book with unlimited mileage when renting a car in Oakland, California?

The majority of suppliers will offer unlimited miles, but you want to make sure it's part of the bundle. It's important to calculate how much driving you will be doing in and around Emeryville. You don't want to be surprised with any overages if you don't have unlimited miles, so be sure to go through the supplier's policy. You may want unlimited miles if you're hitting the open road to explore what else is in Oakland.

Anything I should make sure to do around Emeryville?

Once you've checked out Emeryville, you'll be happy that you have your own vehicle. There are some worthwhile stops around Oakland that are just a drive away. You'll be grateful you rented a vehicle because there are a few landmarks and museums to explore around Emeryville. Looking for things to fill an afternoon? Then jump in your rental car and head to:

  • Interact with a bit of local history with a visit to the Paramount Theatre
  • Chabot Space & Science Center can give you an intriguing look into some California history
  • The--Joaquin Miller House Abbey is a California landmark that could make a good spot to start a day trip
  • Take in even more California culture at the Nishna Heritage Museum

of course, there are a lot more things to do in and around Emeryville. Get in your car rental and see what's out there.

Your Emeryville, Oakland Ride is waiting

Has a museum in Oakland caught your attention? Do you need to meet a prospective client at their hotel or office? Don't miss out on one of Oakland must-sees or be late to an important meeting. When you have access to your own car, you can make sure your visit is following your schedule, and not have to adhere a bus schedule.

Peruse our selection of cars from the top rental car agencies in the country and pick out the perfect auto for your Emeryville getaway.

Hertz car rental locations in Emeryville
3 locations
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