Alex BReviewed on Aug 17, 2020, 9:32 AM
Great rental company in Malaga airport. Very easy pickup, very easy return. On site check-in upon return with email confirmation in 1 hour. No games with fuel and extra charges like GoldCar. The best rental there.
AlbertReviewed on Oct 5, 2019, 6:41 PM
It is abundantly clear that Europcar uses its employees to force an extra upgrade at the counter. Up to 3 times I was offered an offer for an upgrade, while I immediately indicated that I was content with the class car I reserved. I have not experienced this as pleasant. Also, insisting on additional insurance policies while we had already covered them through Cardelmar is not desirable. I understand that this is part of the Europcar earnings model, but that means that next time I will choose another landlord for whom I do not have this experience. I don't dilate the lady behind the counter; she was extremely friendly and just did her (dedicated) work.
KirstenReviewed on Apr 19, 2019, 11:02 AM
Again, the staff spoke as well as Spanish and we were once again trying to sell an additional insurance. We rejected that and referred to the documents (the voucher) of Car del Mar. Everything took a very long time. Older people would not be able to handle the pickup. We have experienced this so far every time and will not hire a vehicle from the provider now. The pick-up procedure is very exhausting. Otherwise we were very satisfied with the vehicle.