gilou Reviewed on Dec 5, 2019, 9:16 AM
Arriving late at Dollar's rental office, we initialed a document where it was mentioned in small letters that we "accepted" insurance for assistance. The person at the counter (kind) was careful not to point us out however. Cost of this assistance: about 30 €, while we have Visa and Macif assistance and we did not need any additional guarantee at all. Upon return, it is impossible to obtain reimbursement or even to access the management of Dollar / Hertz, whose office is located in the arrival area and inaccessible to travelers on departure.
Maya Reviewed on Oct 31, 2019, 9:51 AM
there was no waiting at the counter we were served immediately. Home pleasant and efficient The return was just as fast and without formalities because we had taken the complete insurance. He just returned the keys and we were able to leave immediately. Only downside: there is no parking space in the name of DOLLAR and it is necessary to recover his vehicle on the Hertz places which should be clearly indicated
Juppi6 Reviewed on Mar 15, 2019, 10:27 AM
uncomplicated and speedy delivery and return