Reviewed on Mar 2, 2020, 12:52 AM
Had reservation but pick up was long. No problem finding my reservation but with computer problems and their restrictions, out the door took 45 minutes. Had to immediately return as vehicle was set up for kilometers after leaving second time, still had issues with instrument panel working properly. When returning vehicle was given information about payment at end that wasn’t honored. Clerk attempted to call manager and a peer for assistance but couldn’t reach anyone for help. Good side....had a beautiful car to drive and felt that it was a good value .. Also should have more than one person working.
Reviewed on Feb 18, 2020, 4:27 PM
I arrived after midnight, and apparently nooked a car not at the airport car rental site. Even though I searched the site as rental cars at PHX airport he was able to cancel my other reservation, and rebook me a new one at the same rate I had already paid. Devin was amazing to work with in PHX!
Reviewed on Nov 29, 2019, 6:50 PM
From car pickup to drop off was problem free great service