WilliamReviewed on Oct 26, 2020, 12:31 PM
The rental process was very easy and quick. The only issue I had was that it was obvious than someone who rented the vehicle before me was a smoker, and they ignored the ban on smoking. While the smell was not overwhelming, it was noticeable. The car ran fine and drop off was also easy.
SarahReviewed on Aug 14, 2020, 7:45 PM
I have a confirmation of $366 and I was charged $400 on my charge. EVERYTHING was 5 star EXCEPT the difference in the price. I could have gone with a different company for less but went with Payless because of price and then you changed it when we got there. I have a customer case in with the company. The woman behind the counter was very pleasant. I hope you resolve this financial issue
Mike LatugaReviewed on Mar 10, 2020, 4:03 AM
Initially I made a booking with Hertz upon arriving Hertz told me that they couldn't take any more reservations even though I had a reservation they Payless agent was extremely friendly and helpful immediately help me find a vehicle it was very very very helpful and friendly throughout the whole process when I went to bring the car back somebody was out there and said no problem just leave the keys with me it was the most easiest and effortless process I've ever had in my entire life and I am a Payless customer from now on