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Best rated stations in New York, United States of America

110591 logo

40 Lodge St

Average pickup time: 11-20 minutes.
9 out of 10 (10 Reviews)
Friendliness
9.6 /10
Friendliness 96%
Cleanliness
9 /10
Cleanliness 90%
Pickup time
8.4 /10
Pickup time 84%
Overall value
8.8 /10
Overall value 88%
5 out of 5
VeronicaReviewed on Oct 21, 2019, 6:18 PM
Vehicle was very comfortable for our trip. Easy pick up and drop off
5 out of 5
ChristineReviewed on Aug 23, 2019, 11:03 PM
I had a wonderful experience in Albany at the Hilton. The lady who was handling my rental took her time and patience to show me how to get my car.
5 out of 5
NathanReviewed on Jan 25, 2019, 3:33 AM
The Hilton was easy to locate in downtown Albany. The receptionist was super chill about everything because it was New Years Eve and no one would be staffing the office the next day.....so that was nice. Either way, the car was clean and ready to ride when I picked it up! Sadly, no free Sirius radio but you get what you can!
84268 logo

Terminal A, Building 22, Queens

Average pickup time: 0-10 minutes.
9 out of 10 (51 Reviews)
Friendliness
9.4 /10
Friendliness 94%
Cleanliness
9.4 /10
Cleanliness 94%
Pickup time
9.7 /10
Pickup time 97%
Overall value
8.7 /10
Overall value 87%
5 out of 5
ServioReviewed on Jul 10, 2019, 5:54 PM
Great customer service by a lady named. BERNADETTE.
1 out of 5
LisaReviewed on Jun 13, 2019, 7:22 PM
The 2.5 people working the pickup counter were extremely slow and needed more help. The third woman working the counter helped one person in the 30+ minutes I was waiting in line and then kept leaving and coming back without helping anyone...FYI there were 2 people in front of me and my wait was 30 min., which is completely unacceptable.
4 out of 5
KristinReviewed on Jun 5, 2019, 5:56 PM
Because we reserved through a third-party company, we had some trouble at first getting our rental, as I don’t have credit cards. We struggled for almost an hour and thought we weren’t going to get a car. Then Robert stepped in and he took care of it all immediately. He was incredibly helpful and pleasant and really saved the day for us. He’s a superb employee!!!
112388 logo

1000 Col Eileen Collins Blvd

Average pickup time: 0-10 minutes.
8.9 out of 10 (9 Reviews)
Friendliness
9.6 /10
Friendliness 96%
Cleanliness
8.9 /10
Cleanliness 89%
Pickup time
9.3 /10
Pickup time 93%
Overall value
8.2 /10
Overall value 82%
5 out of 5
AthenaReviewed on Jun 2, 2020, 6:21 PM
I picked up in a timely manner and was given a variety of options for cars. There was nothing confusing about this process, it was very straight-forward. I definitely would recommend and I will likely use Hertz again:)
5 out of 5
ClintReviewed on May 28, 2020, 1:02 AM
The Hertz representative in Ithaca was outstanding in setting up for us to pick up the car when our flight arrived after they closed the counter early in the day. He was very helpful in changing our return after United cancelled our flight home and we had to return in Rochester.
5 out of 5
VanReviewed on Sep 3, 2019, 4:18 PM
Compact booking was upgraded to full size at pick up
119949 logo

1200 Brooks Ave

Average pickup time: 0-10 minutes.
8.6 out of 10 (31 Reviews)
Friendliness
9.2 /10
Friendliness 92%
Cleanliness
8.9 /10
Cleanliness 89%
Pickup time
9.8 /10
Pickup time 98%
Overall value
8.7 /10
Overall value 87%
5 out of 5
SheilaReviewed on Nov 5, 2019, 9:27 PM
Wonderful people working there. Very very helpful & efficient & friendly.
4 out of 5
broychReviewed on Sep 17, 2019, 4:44 PM
I did get talked into paying $9/day for insurance but since I only rented for 3 days it seemed like it might be worth it to be able to walk away from any accident. Fortunately, there were no mishaps or damage.
5 out of 5
federicomrnReviewed on Sep 3, 2019, 6:21 PM
excellent costumer service

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