AnnieK Reviewed on Jun 3, 2019, 2:24 AM
This was a seamless rental, for which I am grateful. Very straight forward and convenient!
Keith Reviewed on May 21, 2019, 7:00 PM
Where other companies' booths had long lines of customers waiting to pickup their vehicles, there was no line at Alamo. The agents were friendly and courteous. The entire process was efficient. The vehicle was clean. As a bonus it was also very fuel efficient.
Omar Reviewed on Jan 18, 2019, 8:36 PM
I didn't ask for insurance. The attendant said do you want the insurance that comes with the car?. I replied, Comes with... ok I guess.. Turns out there is no insurance that comes with the car which is true but I've NEVER used Alamo; she up sold me with a negative acceptance. Then when I went to ask about it at drop of the woman at the desk (on time drop off) took it personally and said her manager wouldn't do that and that her manager would need to do it then said it can't be done because the bill had been closed. Makes me hate this industry that much more knowing I have to interact with them for business travel. The woman (a supervisor per the attendant I dropped off to) was super nice at pick up but I realize it was masking underhanded over charging.