David C Reviewed on Jun 22, 2020, 4:23 PM
Enterprise is usually the easiest company to rent with and their customer service is generally stands above all other rental companies but this experience was poor. Upon arriving to pick up the vehicle there were 15 customers in front of me. It took two hours for me to get to the desk because there was only one enterprise staff in the entire facility. That staffer had to help customers at the desk, then retrieve, wash and delivery a vehicle, then check out the customer at the vehicle. It was incredibly inefficient.
Genn Reviewed on Jun 20, 2020, 9:40 PM
Even during the Covid-19 Pandemic, staff were available and helpful!
Nyasia Reviewed on Jun 19, 2020, 4:34 PM
I loved my Chevy impala rental. It was nice and clean. Also, it drives smooth.