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Recent car searches in Long Island, New York, United States of America from per day

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terminal a, building 22, queens

Average Pick-Up time: 0-10 minutes

9.0 Out of 10 (51 Reviews)

9.4
9.4
9.7
8.7
5.0 out of 5.0 5.0 out of 5.0

Sandra Reviewed on Jun 4, 2019, 2:14 AM

Great customer service.

5.0 out of 5.0 5.0 out of 5.0

JenniferA Reviewed on Apr 20, 2019, 5:47 PM

My experience was timely, efficient and excellent.

5.0 out of 5.0 5.0 out of 5.0

Shawn Reviewed on Mar 8, 2019, 5:20 PM

Yes a easy process in and out

238 atlantic ave

Average Pick-Up time: 0-10 minutes

7.3 Out of 10 (6 Reviews)

7.7
8.0
8.0
7.0
5.0 out of 5.0 5.0 out of 5.0

Irma Reviewed on Oct 16, 2020, 4:17 PM

Picked up car within 10 mins of reservation time. Easy drop off.

5.0 out of 5.0 2.0 out of 5.0

Anthony Reviewed on Sep 21, 2020, 12:29 AM

Very slow pickup experience even though there were not many people in line. The car supplied had nothing to do with what was shown on reservation. It was a definitive downgrade

5.0 out of 5.0 4.0 out of 5.0

George Reviewed on Jul 14, 2020, 5:35 PM

Good

906 union st

Average Pick-Up time: >60 minutes

6.3 Out of 10 (13 Reviews)

7.5
7.1
7.8
7.2
5.0 out of 5.0 5.0 out of 5.0

Trina Reviewed on Sep 17, 2020, 4:37 PM

My experience with Hertz was fantastic. The level of service provided by their team was exceptional. When I arrived they didn't have the small SUV I reserved available, due to mechanical issues, not their fault. I was moving my daughter into college in NY and the only thing they had left was a Silverado, but the idea of navigating the narrow streets of NY in a Silverado and finding parallel parking for it in Brooklyn instantly added to my stress level. It was not what I reserved. The young woman I was working with and her manager worked hard to get me into a car. They had one being serviced and was nearly complete, not too far away. The young woman drove me in her personal car to pick up the vehicle to avoid me having to wait even longer for someone to go and pick it up. I did wait quite a long time to get into the car, about 3 hours, but they made up for it by awarding me 1 day at no charge as a result of the wait time. They were incredibly kind and communicative through the process. Something that was out of their control and they did their level best to meet the reservation successfully. I would absolutely recommend Hertz, particularly this location in Park Slope.

5.0 out of 5.0 1.0 out of 5.0

Kristian Reviewed on Sep 9, 2020, 5:21 PM

DO NOT RENT A CAR FROM THIS PLACE unless you like to wait and wait and wait some more. I had a reservation for 9 am and showed up at 8:50 am only to find a huge line outside their garage. It took more than an hour of standing in line outside in the sun before I was given a car. The person who took me to the car explained that the boss prioritized the platinum members so us regular people had to wait even longer in line than we should have. Now that the boss was out the employees could let the rest of us get cars too. The car I got was not the intermediate 4 door car I had booked but a huge van with 7 seats. The explanation I got was that they had only 3 cars left and if there had been 3 people in front of me in line I wouldn't have gotten a car. Are you kidding me??? It was too late for me to book somewhere else so I didn't have a choice but to accept this huge car, an hour after I was supposed to have left. Coming back was no different. I showed up at 8 am, an hour before my time was up. There was a line of cars going around the block, waiting to return the cars. This effectively blocked one lane going around the corner and I waited 40 minutes until a woman knocked on the window and said I could leave the car and come back at noon. They wouldn't charge me for that, she said. Why do I need to come back at noon, I said. She said she needed to fill out the paperwork. Why can't you do it now, I said. She didn't respond but said I was welcome to wait. A while later a guy told me to drive around the corner. There was an open parking there. The woman from before would show me where, he said. I drove up but the woman was nowhere to be seen. I found a spot to park the car anyway and saw that the woman was busy explaining to the police why they were blocking traffic around the block. Eventually she came up to my car, looked at my papers and noted the milage and gas. Apparently this is the part she couldn't do last time we spoke and if I had left I would have had to come back at noon just to watch her do it. This took her less than 20 seconds. How can you run a business like this? If you don't have enough cars you shouldn't let people book them. Overbooking, lack of information and poor customer service are the keywords here. This place is clearly mismanaged and I don't understand how Hertz can let this continue.

5.0 out of 5.0 1.0 out of 5.0

Culprit Reviewed on Aug 26, 2020, 4:45 PM

Although it's close to my house, I'll go out to the airport next time. I waited an hour in line to pick up my reserved rental. I've rented during Covid from other agencies and while you have to wait outside, you get served more quickly. The clerk who brought out the car was not wearing gloves and the car had obviously not been cleaned well. Also the back cover over the storage area was broken. Funky car overall.

We collected 80 reviews in total for all stations in Long Island, New York, United States of America with an average score of 7.5/10.
Please be aware that some of these reviews may have been translated automatically into English.

Where is Long Island?

There's a whole lot to learn about Long Island, but there's no need to feel overwhelmed. Before you pick up the keys to your rental car, let's begin with the basics.

You'll find the lapping coastlines and salty sea breezes of Long Island in the country of United States of America.

What are the major attractions in Long Island?

If your trip to Long Island is all booked but your travel itinerary is looking a bit empty, we can give you a few hints and tips.

Outdoor adventuring or hitting up the local nightlife? Whatever type of traveler you are, CarRentals.com can help you live out your vacation dreams.

How can I get a cheap car rental in Long Island?

Here are our top tips on how to jump behind the wheel of a rental car with some extra cash in your wallet:

  • Research as many different deals as possible (we make that task a pushover!);
  • Keep an eye on your inbox for our popular Price Drop Alert. We'll keep you in the know about all the unbeatable bargains cruising around your location;
  • Before you pick up your car keys and jump behind the wheel, take a look at both airport and non-airport pickup and drop-off locations to ensure you're getting the cheapest deal in town;
  • If you have room to move in your schedule, modify your dates to find lower prices on different days of the week;
  • See if you can keep your pickup time and your drop-off time the same. If you return your car later than you picked it up, you may be charged an extra day;
  • Some places reward you handsomely for prepaying — keep an eye out for these great deals;
  • Don't let the deal you want slip through your grasp. Book now and zoom off with your ideal set of wheels.

What kind of rental car should I get for Long Island?

A rental car will help you travel from A to B with ease in Long Island. If you're traveling on a shoestring and want to stretch your budget, a mini or a compact is a great choice. These smaller cars are affordable to run and a cinch to park. If you're traveling with the family, an SUV will give you enough space to stretch your legs.

Should I get a luxury rental car in Long Island?

Sometimes it's all about the journey, which makes your car choice important. If you're about to embark on an amazing road trip around Long Island, a roomy SUV could be the best solution. If you want the cheapest possible price and plan on staying mostly in the city, a budget compact is a smart pick. All you need to do is choose what's the best fit, throw your bags in the back seat, and clock up those miles.

Hertz car rental locations in Long Island
5 locations
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