June Reviewed on Aug 17, 2019, 5:03 PM
Overall beyond disappointing. From getting to the vehicle which really isn’t in airport it’s a joke if you walk or you need to shuttle to the counter who wrote awful on for. To getting assistance to find our car to the return & all horrible service.
Victor Boardman Reviewed on May 21, 2019, 6:31 PM
This supplier is a fraud.I told him I did not want any coverage and That I had my own insurance. He asked me to sign that I refused any extra coverage. I signed innocently without reading trusting the agent that I was signing that I refused coverage only for me to return the rental and was given a bill of $400.09 instead of $172.13 I booked for. This is totally unacceptable and you don’t take advantage of people. I will not be using Avis again and I promise to read every line before I sign any document since I cannot trust the agent to kero to their word
Momma Kay Reviewed on May 7, 2019, 1:32 AM
Had an issue with an over charged amount for my rental total that I didn't authorize and it was rectified and the money is being reissued to my account. I greatly appreciate this. It was an honest mistake and I had to speak to a couple of people, but the end result was fair. I chose that company due to the reasonable price quoted to me online. When a fifty dollar insurance waiver charge was added, it completely depleted my rental rate savings. Which was the major reason I chose to make my reservation with this company. The error was corrected. I know understand to check the total with the cashier before signing to avoid further complications. Thank you.