Yo Reviewed on Sep 17, 2020, 2:41 PM
Quick and easy pick up and drop off. Clean car and in very good condition.
Didier Lambert Reviewed on Apr 25, 2019, 11:42 AM
Very unhappy because we planned a trip that took place absolutely not as we had planned. We had to change our reservations all the time
Avis Croatia is a rip off Reviewed on Aug 10, 2018, 11:29 PM
Our car hire quote did not match end price charged by Avis. Check in - as we had insurance via Alianz I had $4000 euro taken as security (never have I had such an amount held on a c/c). The person serving us insisted nominted drivers credit card was not working. I tried mine and still was told it was declined. We were told to wait outside intil we resolved the issue or take out Avis insurance. I contacted my bank and was advised no attempt had been made on my card. She requested that they try VIA another terminal. I was advised that I was to wait until it was my turn (about 10 mins) and my bank (Westpac) waited on the line. First go, the transaction was approved. No apology was forthoming from the staff member. As my credit card was used, we were charged additional drivers fee of 400 kuna as a result of the debacle with credit card terminal. We were alsi charged a one way service fee of 400 Kunar despite the car being registered in Zagreb and belonging to that outlet. The car registration plate and papers showed this. We were charged cross boarder insurance of 558 Kunars for aproximately 45mins travel through Bosnia. Avis have let me down on this hire, I've used Avis in Australia, Europe and America in the past without issue. Let me say this, Avis Croatia may have got away with ripping me off to the tune of $500, however, I'll never set foot in an Avis rental agency again after this experience.