cr Reviewed on Aug 5, 2019, 7:40 AM
Budget is actually handled by AVIS in Dijon. The vehicle is not ready at the agreed time on the contract. The staff says they do not have an automatic vehicle available (which is what was reserved on the contract) and tries to force a manual transmission. Finally, after an hour of waiting, they make available a 2008 boxed car (I really have a doubt about the category "compact" because for me it is the lower category). The 2008 is very dirty inside and out. The condition of the vehicle is not specified in a written document (neither dirt nor dirt). I have to search for the vehicle that is parked on the 3rd floor of the pk. No handling of the vehicle. On return, the agency normally closes Saturday at 18h. I come back for 16h but the agency is closed! The rental agency nearby told me to put the keys in their mailbox. Why did not they tell me about this return procedure? In short, I will never rent at BUDGET.
Sarah Reviewed on Nov 13, 2018, 8:41 PM
Perfect except no manual in car and tire pressure light stayed on.