K Reviewed on Dec 10, 2019, 1:05 PM
The budget/avis rental car pick-up at the MXP airport is incredibly frustrating and essentially based on scamming/extracting as much money as possible from every single person who tries to rent a car. They attempt to charge 'mandatory' fees for everything from seatbelts to drivers licence translation charges. I would not rent from them again.
Alejandro Reviewed on Nov 3, 2019, 4:31 PM
I got charged twice as much for what I booked, the total was 140 dollars and I got charged 230 euros at the pickup....
anonym Reviewed on Oct 21, 2019, 3:34 PM
We landed in Milano and wanted to pick up our paid car there. Unfortunately we were here first at the wrong terminal. Arrived we had to wait about 110 minutes. When it was finally our turn, we were told that we were at the wrong terminal. We asked the car rental at the other station to call what was denied. We chose the number from the other terminal. There called already 20 minutes before the end no one more removed and the answering machine went ran. When we were in the right terminal, the station was already closed. So we decided to call the next day. We called the landlord and asked if the car was still available. When this was answered with yes we made over an hour on the way to the airport. Here we were first told we were at the wrong terminal, the specified flight lands at the other terminal. After a lively discussion we were told that the car had been rented on. Even switching on the agent did not lead to a solution. We had decided extra for budget, as the cheaper providers all had a bad rating. Unfortunately, we were disappointed by a supposedly better provider.