J&RReviewed on Dec 18, 2018, 10:35 AM
Both collection (in Girona, 10 min) and handing in (in Barcelona, 2 min) went very smoothly. Do not insist on any additional insurance or services.
JakeReviewed on Oct 10, 2018, 11:45 AM
We had a really terrific experience renting s car in Girona Spain. We speak only a little Spanish and the staff were extremely accommodating , helpful and patient with us. Additionally we thought we rented our car at the train station. When we arrived were informed we were at the wrong location and the agent helped us get bus directions to the airport. The agent at the airport was also terrific. He helped us tremendously and worked it out where we could return the car at the train station. Thanks so much to the staff at budget who helped us.
bmgReviewed on Aug 12, 2018, 6:36 PM
Pickup took about 55 minutes (only one counter occupied); Damage was not all listed in the rental agreement (had to be added again), tank was not full, contrary to the booked full / full scheme I was a tank filling "precautionary" on the credit card. Instead of a booked Seat Leon I got a Citroen C3. Tank was not full on pickup. Due to a long queue and lack of time, I have refrained from complaining. The staff was stressed, but it was mostly friendly.