BobN Reviewed on May 10, 2019, 4:48 PM
The car had more than 98,000 km on it. Had to sign for numerous scratches, missing items, etc. No other car available for the reservation. Piece of junk the should have been removed from the fleet. Waited for more than a half an hour using bakery ticket system.
Michael Reviewed on Apr 30, 2019, 4:21 PM
It was good. Except for drop off. Bad
Mimi Reviewed on Oct 11, 2018, 10:34 PM
I was reassured, after two contacts, that we would receive an SUV from Thrifty upon arrival in Venice, Italy. We did not get an SUV and the car given to us (after 90 minutes) was too small for our luggage. After meeting up with friends, the car would not fit our 4 pieces of luggage and we ended up having to leave one behind and pack everything from it into several grocery bags stuffed into the car and on our laps for a 5 hour return trip back to Venice. We stopped and bought collapsable duffle bags that we transferred the items into when we were in the car rental parking lot. This was so inconvenient, not to mention expensive to replace the piece of luggage left behind.