Alex Reviewed on Mar 5, 2020, 8:01 PM
Our experience with Hertz was far from positive. What a surprise when we arrived to find that no car was available for us! And imagine our head when, after more than an hour of waiting, we were given a Ford transit (a moving van) which is really not practical for driving on snow! We planned to start our road trip to the Lofoten Islands the next morning, but we were forced to give it up because we had to return to the airport to change cars. In short, we lost more than half a day with this story! Frankly, we are very disappointed with the service provided by Hertz. We are not sure to call it again one day.
math Bu Reviewed on Mar 5, 2020, 10:18 AM
We were made to feel very welcome by the staff, the car was in perfect condition and everything went very well, quickly.
YflcM Reviewed on Nov 16, 2019, 1:32 PM
Despite a significant delay at the airport, arrived at 1am against 20h expected, the agency was still open and waiting for us to hand over the keys. Thanks to them !!!!!